Huduma Kenya is an initiative of the Government of Kenya; set out as a platform to improve on service delivery to Kenyans. The Huduma Kenya initiative was implemented in 2013 by the Ministry of Devolution and Planning. It is one of the innovative establishments in Kenya.
Success of Huduma Kenya
The emergence of Huduma Centers has brought about numerous benefits to organizations, individuals and businesses in Kenya. As a matter of fact Huduma Kenya has reduced the efforts incurred by Kenyans in obtaining various services which are now acquired at the Huduma Centers around the nation. The success of Huduma Kenya is seen in its capability to reliably provide public information and quality services to customers in a timely manner and affordably. Also the Huduma centers are well distributed across the nation, thus accessible to Kenyans. The establishment of Huduma Centers, clearly, is a transformation that has placed Kenya at a better pace with developing and developed nations.
Huduma Kenya program has granted Kenyans access to government services at one-stop Service Centers, which are fully equipped with Call Centers, Online Portals and Mobile platforms.
Services offered by Huduma Kenya
Letβs dive in and explore some of the services you will get at the Huduma Centers. Below is a list of some of the services provided by Huduma Kenya:
- Student Loan Application and Repayment services (HELB Clearance Certificate)
- Ethics and Anti-Corruption Commission (EACC) Clearance Certificate
- Provision of Duplicate National Identity (ID) Cards
- N.H.I.F Registration and member statements
- N.S.S.F Registration and member statements
- Business Name Search and Registration
- Provision of Kenya Police Abstract
- Registration of Welfare Groups
- Issuance of Birth Certificates
- Renewal of Drivers Licenses
- Payment of Stamp Duty
- Community Policing
Additionally, you can also report incidences of corruption at the Huduma Centers, check your pension status, as well as present public complaint on administrative justice.
Huduma Kenya has by far changed how things used to work. It has cut down on the time and cost incurred initially when looking for government services. Those who have been to any of the Huduma Centers will tell you of the quality service you get there. For instance, a birth certificate is now obtained in ten days as compared to the traditional way where it would take up to a month or so. Its implementation has transformed service delivery to electronic platforms. Payment systems for various taxes and fees required for the provision of different public services is now conducted online. The electronic payment system has reduced the level of graft and the time wasted in such transactions.
What is your thought on the Huduma Kenya initiative?
At Briantony International Consultants we will assist you to obtain Huduma Kenya services at affordable rates. These services also include company registration, file returns, business name reservation, Chama registration and single business permits.
